Returns & Exchanges
Cable Melbourne is committed to providing quality products and a seamless shopping experience, offering returns or exchanges within 14 days of purchase for full-priced items. Please ensure all items are in their original condition, unworn, and with all tags attached to be eligible for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer labels and hangtags remain securely attached to the garments.
Affix Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Drop Off and Track
Submit your package at any Australia Post location and keep your tracking receipt; your refund will be processed once the items pass quality inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
